Terms and Conditions
Welcome to Vanity Obsessed. These Terms & Conditions govern your use of our website and purchases made through our online store. By accessing our website or placing an order, you agree to these terms.
1. ABOUT VANITY OBSESSED
Vanity Obsessed is an online retail store offering beauty, personal-care, wellness and lifestyle products.
For enquiries, please contact us at vanityobsess@gmail.com or visit our Contact Us page.
2. USE OF OUR WEBSITE
By using this website, you agree to use it lawfully and responsibly. You may not misuse the website, interfere with its operation, attempt unauthorised access or use it for fraudulent or unlawful purposes.
You are responsible for ensuring that the information you provide when placing an order is accurate and complete.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate and up to date.
Colours and product appearance may vary slightly depending on your screen, device settings, lighting or product packaging.
Product availability may change without notice. If an item becomes unavailable after an order has been placed, we will contact you to discuss the available options.
4. PRICING AND PAYMENT
All prices are displayed in South African Rand (ZAR), unless otherwise stated.
The applicable product prices, delivery charges and total order amount will be displayed at checkout before payment is completed.
Payment must be successfully completed through the payment methods made available at checkout. An order is not considered paid until payment confirmation has been received.
If a genuine pricing or listing error is identified, we will contact you before proceeding with the affected order and arrange an appropriate resolution in accordance with applicable law.
5. ORDERS AND ACCEPTANCE
When you place an order, you are submitting a request to purchase the selected products.
You will receive an order confirmation or acknowledgement. If we are unable to fulfil an order due to stock availability, payment issues or another legitimate reason, we will contact you and arrange an appropriate resolution.
Please review your order carefully before completing payment, including product selection, quantities, delivery details and contact information.
6. DELIVERY
Our estimated delivery timeframe is 5–7 business days. A flat delivery fee applies and will be displayed at checkout.
Delivery estimates may be affected by stock availability, courier operations, public holidays and circumstances outside our reasonable control.
For further information, please refer to our Delivery Information page.
7. CANCELLATIONS, RETURNS AND REFUNDS
If you wish to cancel an order, please contact us as soon as possible. We will advise whether the order can still be stopped or amended.
Once an order has been dispatched, cancellation may no longer be possible. This does not affect any cancellation, return or refund rights provided by applicable law.
Returns, exchanges and refunds are handled in accordance with our Refund and Returns Policy and applicable South African consumer legislation.
8. PROMOTIONS AND DISCOUNTS
Promotional offers, discount codes and special pricing may be subject to specific conditions, validity periods, product exclusions or stock availability.
Unless expressly stated otherwise, promotions cannot be combined with other offers. Any applicable conditions will be communicated with the promotion.
9. INTELLECTUAL PROPERTY
All website content, including text, images, graphics, logos, branding and design elements, is owned by or licensed to Vanity Obsessed unless otherwise stated.
You may not reproduce, distribute, modify or commercially use website content without prior written permission, except where permitted by law.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to third-party websites or use third-party services, including payment providers and delivery services.
These services operate under their own terms and privacy policies. Vanity Obsessed is not responsible for the independent content or practices of third-party websites, although this does not limit any rights you have under applicable law.
11. LIMITATION OF LIABILITY
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
We will not be responsible for losses arising from circumstances beyond our reasonable control, subject always to our obligations under applicable law.
12. PRIVACY AND PERSONAL INFORMATION
We respect your privacy and process personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).
Please read our Privacy Policy for details about how we collect, use and protect your information.
13. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time. The latest version will be published on this website, together with its effective or updated date.
Changes will not remove rights that have already accrued to consumers under applicable law.
14. GOVERNING LAW
These Terms & Conditions are governed by the laws of the Republic of South Africa.
15. CONTACT US
For questions about these Terms & Conditions, please contact us:
Email: vanityobsess@gmail.com
Website: vanityobsessed.com
WhatsApp: Visit our Contact Us page and select a quick link.
Thank you for choosing Vanity Obsessed.